F.A.Q.
About Our Services
Q: What makes your travel planning different from other agencies?
A: We specialize exclusively in beach and adventure travel combinations, offering deep expertise in 3-5 carefully curated destinations rather than trying to be everything to everyone. Our focus on honest communication means we’ll never overpromise – we only recommend experiences we can deliver with 100% confidence.
Q: What types of destinations do you specialize in?
A: We focus on picture-perfect beaches combined with authentic adventure activities across the Caribbean, South America, and Europe. Our destinations offer activities like hiking, zip-lining, snorkeling, scuba diving, and unique cultural experiences.
Q: Do you offer both structured itineraries and flexible adventures?
A: Absolutely! We customize our approach based on your preferences. Some clients prefer detailed, structured itineraries with every moment planned, while others want flexibility to explore spontaneously. We adapt our service to match your travel style.
Planning Process
Q: How does your travel planning process work?
A: Our proven 7-step process includes:
- Initial consultation to understand your needs and preferences
- Customized travel proposal development
- Refinement based on your feedback
- Comprehensive booking of all travel components
- Pre-trip preparation and information packet
- Support during travel for any issues
- Post-trip follow-up and future vacation planning
Q: How far in advance should I book my trip?
A: We recommend booking 3-6 months in advance for the best availability and pricing, especially for peak seasons. However, we can often accommodate shorter timelines depending on your destination and travel dates.
Q: What’s included in your travel planning service?
A: We handle all aspects of your trip including flights, accommodations, activities, transfers, and restaurant recommendations. You’ll receive a comprehensive information packet with all details, emergency contacts, and our support throughout your journey.
Costs & Booking
Q: How much do your services cost?
A: Our service fees vary based on trip complexity and duration. We’ll provide transparent pricing during your consultation, with no hidden fees. Many of our preferred vendor relationships allow us to offer competitive rates that can offset our planning fees.
Q: Do you charge planning fees upfront?
A: We’ll discuss our fee structure during your initial consultation. Our goal is to provide exceptional value through our expertise, vendor relationships, and personalized attention to detail.
Q: What payment methods do you accept?
A: We accept major credit cards, checks, and bank transfers. Payment schedules are customized based on your trip’s booking requirements and timeline.
Travel Support
Q: What happens if something goes wrong during my trip?
A: This is where our reliability guarantee shines. We provide 24/7 support during your travels and work with trusted vendors who can quickly resolve issues. Our Nexion partnership gives us additional resources and industry connections to assist you.
Q: Do you help with travel insurance?
A: Yes, we strongly recommend travel insurance and can help you find appropriate coverage for your specific trip and needs.
Q: What if I need to cancel or change my trip?
A: We’ll work with you and our vendor partners to minimize cancellation fees and explore alternatives. Each situation is unique, and we’ll provide honest guidance about your options.
Destinations & Activities
Q: Which destinations do you currently offer?
A: We specialize in 3-5 expertly curated destinations across the Caribbean, South America, and Europe. This focused approach allows us to provide deep expertise and strong vendor relationships rather than superficial coverage of many locations.
Q: Do you personally visit the destinations you recommend?
A: Yes, we prioritize personal experience with our destinations to provide authentic recommendations. We’re actively visiting and researching our specialty locations to ensure we can speak from firsthand knowledge.
Q: Can you accommodate special dietary needs or accessibility requirements?
A: Absolutely. During our consultation, we’ll discuss any special requirements and ensure your accommodations and activities can properly accommodate your needs.
Client Types
Q: Do you plan trips for families with children?
A: Yes! We love planning family adventures that combine beach relaxation with age-appropriate activities. We can recommend family-friendly accommodations and activities that create lasting memories for all ages.
Q: Can you plan trips for solo travelers?
A: Absolutely. Solo travel requires special attention to safety, social opportunities, and logistics – areas where our detailed planning expertise really shines.
Getting Started
Q: How do I begin planning my trip?
A: Simply contact us to schedule your initial consultation. We’ll discuss your travel dreams, preferences, budget, and timeline to create a customized proposal that perfectly matches your vision.
Q: Do you offer consultation calls before I commit to booking?
A: Yes, we believe in building the right relationship from the start. Our initial consultation helps us understand if we’re the right fit for your travel needs and style.
Q: What information should I have ready for our first conversation?
A: Come prepared with your preferred travel dates, budget range, must-have experiences, and any special requirements. Don’t worry if you’re not sure about everything – part of our expertise is helping you discover what you really want from your adventure!
Ready to start planning your perfect beach and adventure getaway? Contact us today to schedule your consultation and begin creating memories that will last a lifetime.